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Faguo generates 11x more leads at 4x lower cost with smart popup automation

This case study is also available in French.

About Faguo

Founded in 2009, Faguo is a French fashion brand that blends style with sustainability. For every item sold, they plant a tree—over 1.8 million so far.

From sneakers to outerwear, Faguo delivers trend-driven fashion with a low carbon footprint. The brand sells in over 500 stores across France and globally, with a fast-growing online store drawing 100,000+ monthly visitors.

Company size

Industry

Use cases

Features used

Midsize

Fashion (apparel, footwear, and accessories)

  • Improve ecommerce sales

  • Accelerate lead generation

  • Reduce customer support team workload with proactive messages with FAQs

  • Popup builder

  • A/B testing

  • Integrations: Shopify, Splio

Key results

5K+
monthly leads
collected consistently with popups
11x
more email leads
compared to the previous popup solution
4x
cheaper acquisition
thanks to better campaigns and automation
17.5%
average CTR
of lead generation campaigns

The Challenge

Faguo’s two-person marketing team had a clear and challenging goal: accelerate lead generation and sales.

But their old popup tool wasn’t enough to support that goal. It didn’t integrate with Splio (their CRM), and they were manually uploading every lead. Email signups hovered around 500/month.

Before Wisepops, I had to import leads to CRM Spilo manually each month. This process was very time-consuming and inefficient—we couldn't even send confirmation emails to newly subscribed visitors.

Martin

Head of ecommerce, Faguo

The winning strategy

Martin chose Wisepops to automate lead capture, improve campaign performance, and reduce support workload. The result was smarter, faster, and more effective growth strategy.

1. Using high-converting gamified campaigns

Martin started with a spin-to-win campaign—a gamified popup offering a chance to win free sneakers or shipping. Faguo personalized the design with sustainable branding and ran A/B tests to optimize performance across desktop and mobile.

I can do everything by myself if I need to. Wisepops is super easy and the automation is amazing, so we could do a lot of lead generation experiments with popups.

Martin

Head of ecommerce, Faguo

2. Automating support with helpful popups

Faguo also used popups to answer common questions and reduce support tickets:

  • A confirmation page popup guided customers to FAQs, order tracking, and return info

  • A second popup explained how to access prepaid return labels

  • Another helped shoppers redeem store credit codes

  • A fourth offered shipping and returns info upfront, improving trust and clarity

Results

Let’s break down the performance.

  • Lead growth: From ~500/month to 5,000+ monthly leads

  • Cost efficiency: 4x cheaper per lead thanks to automation and higher CTRs

  • Click data: Individual campaigns consistently exceeded 8,000+ clicks, peaking at nearly 10,000

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